Shipping Policy

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SHIPPING POLICY

Hello Florist is committed to delivering customer’s orders accurately in good condition and always on time at the customer’s address.

We deliver all our products in India. Because we sell our products only in India.

Our standard shipping is free. (free-shipping)
Our order cutoff time is 1 pm every weekday.
Our order processing or handling time is 0-1 days (Monday- Saturday).
Our order transit or delivery time is 2-4 days (Monday-Saturday).
Total Shipping process

When we get the order from our customer, first we send the order to our warehouse, then we bring the product from the warehouse, then we pack the product with the best packing system. Because we always try to give our customer the best quality product. It takes 0-1 day (Monday-Saturday).
After the handling process, we give the product to our shipping team, then they will deliver the product to the customer’s door. It takes 2-4 days (Monday-Friday)
Support

If a customer gets a wrong, damaged, or defective product, we definitely exchange the product.
We also have a return policy. Read more here.
Unfortunately, if you don’t get the product after orders 4 days, please email us at support@catwilliam.com. In this situation, we will take immediate action to Deliver your product as soon as possible, also if you want we can refund your money back immediately.
If you have any questions, please contact us. We are always ready to support our customers.
Our customer support time is 24 hours/7 days